Communication is the backbone of any working relationship and more so when dealing with a team across different time zones. When the goal is to hire remote employees from India or to hire outsource employees, including these teams into your business processes effectively is crucial. Our main focus at Citadel CoWorkers is a tailored approach in IT and virtual assistance with years of experience helping companies create strong remote working partnerships.
Establish Clear Communication Channels
The first key issue that needs to be addressed in order to integrate offshore teams is to realize that there is need to have effective communication means. The geographic location and cultural differences when you say hire remote employees from India, can make it difficult to work together in real-time. Paying attention to communication platforms like Slack, Microsoft Teams, and Zoom guarantees that communication is constant while designing a platform that makes virtual work resemble face-to-face work. It includes aspects of direct messaging, video or voice calls, and task management which helps to avoid misunderstandings.
Thus, at CitadelCoWorkers.com we noticed that companies with defined communication channels were more effective. Divide the communication channels by their purpose – use video calls for meetings and discussions, emails for company-wide and formal messages, and project management tools for tasks and deadlines. The certainty to be drawn from this kind of approach reduces confusion and improves efficiency.
Leverage Time Zone Differences For 24/7 Productivity
One of the key benefits of employing offshore teams is the difference in the time zone. When you hire remote employees from India especially those from India in your team means that you can work at any time of the day. However, if there is no efficient communication between individuals, then this is an added advantage turns out to be a nightmare.
To avoid this, set overlapping hours for real time working. Set up meetings as often as possible at the best-suited time for both so that each understands the progress of the project. And at Citadel CoWorkers, we recommend the use of a calendar where all parties have to consider time zones to ensure that there is a smooth handover and work does not stop.
Build a Culture of Transparency and Trust
The onshore-offshore communication gap can only be closed with the use of trust and transparency measures. Whenever companies hire remote employees from India, there is the need to ensure that their employees are respected and appreciated. Convey organizational objectives and targets with regard to the project, as well as personal assignments to everyone. Telling others what needs to be done not only creates trust but also makes teams to take responsibilities of their duties.
CitadelCoWorkers.com cultivates this by persuading enterprises to engage offshore teams in idea generation and planning meetings. This has been seen to build the employees’ ownership and encourages the offshore employees to be more innovative in their work contribution to the organization.
Provide Cultural And Operational Training
For cultural training you should make sure that your team understand cultural differences and embrace the company’s culture while the operational training should ensure your team understand the company’s operations before they take up the responsibilities of carrying them out.
The social differences, also known as cultural differences can affect communication when not dealt with properly. Anyone planning to hire outsource employees or targeting to develop relations with offshore teams, then, must dedicate a good amount of time to understand the cultural differences. India for example has a complex and colourful civilization that shapes work culture, communication and decision making.
Seminars that sensitize the onshore team on how their offshore counterparts work, and vice versa can help reduce such incongruities. Citadel CoWorkers supports multicultural workshops for changing the atmosphere in the working process. These activities also help in fostering empathy, and therefore; working with other people will be easier and productive.
Focus On Regular Feedback And Recognition
Performance and feedback control loops play a significant role in enabling growth and development of the offshore teams as well as creating harmony among the said teams. If you decide to hire remote employees from India, they will be less likely to address these concerns because of cultural or procedural unfamiliarity. Such feedback sessions can help to fill this gap, by providing suggestions on performance, as well as aspects which need to be addressed.
Feedback is a powerful tool in the CitadelCoWorkers.com, and we have experimented with including feedback and recognition in a package format. Offshore employees need to be motivated, and congratulating them, rewarding them and congratulating them on their achievements encourages them to stay focused on the objectives of the organization.
Conclusion
The consideration and incorporation of offshore teams calls for certain energy and purposeful planning and the strategies for communication. Whenever the business owner decides to hire remote employees from India, it is possible to achieve great collaboration as long as it will be backed up by the effective tools, as well as cultural and trust-building components. For over a decade, Citadel CoWorkers has been focused on recreating the meaning of offshore team excellence and constantly applying our knowledge to support companies in a rapidly globalized world. By employing these strategies, one can successfully manage the organization’s employees who are based offshore, making them a natural and perfect part of a given team or a company.